• Cook County: 7620 Gross Point Rd. Skokie IL 60077 Lake County: 28140 N. Bradley Rd. Libertyville IL 60048
  • 847.297.4444

The following answers to frequently asked questions


What is home health care?

Home health care provides medical treatment for an illness or injury, with the goal of helping you recover, regain your independence and become as self-sufficient as possible. More than just providing excellent care in your home, home health care also saves billions of dollars each year. There is no more cost-effective provider of health care in our country.Assure Home Health Care offers health care services such as skilled nursing, home health aides, physical therapy, occupational therapy, and speech therapy.

We can also offer specialized chronic care programs that focus on actively involving you in your health care process, addressing conditions including:

• Heart disease (CHF)
• Diabetes
• Chronic obstructive pulmonary disease (COPD)
• Pain management
• Wound care
• Infusion therapy

Will Assure create a care plan just for me or my loved one?

Yes. After your doctor refers you to Assure Home Health Care, an Assure clinician Case Manager will come to your home to assess your needs. We will communicate with your doctor to discuss the assessment and work together to develop your personal plan of care. Assure Home Health Care (Case Manager) will implement your physician-ordered plan of care and keep your doctor updated about your progress. If your condition or needs change, we’ll collaborate with your doctor to review your plan of care and make any adjustments deemed necessary.

What can I expect on the first home health care visit?

On the first visit, a nurse or therapist will conduct an initial evaluation. At Assure, this thorough interview and evaluation is part of our coordinated approach to managing your overall health status. Our evaluation focuses on medical, environmental and functional needs educating you in self-care management and partners with your doctor to promote disease prevention and proactive care – which includes the family or caregivers.

This team approach facilitates an easier transition for you from a hospital or nursing facility to your home, and actively engages you and your caregivers in your health care.

How often will my home health care visits be?

The frequency of home health care visits and the services provided are based on your doctor’s orders in your personal plan of care. Your doctor may change your plan of care, increasing or decreasing the number of visits or services provided, in order to provide you with the best home health care for your needs.

My doctor is ordering home health care for me; can I request Assure by name?

Absolutely, and we’d be honored to care for you or your loved one. Federal law gives patients the freedom of choosing their health care provider under Medicare guidelines.

Who is eligible for home health care?

There are several requirements for receiving home health care:
• You must have a doctor prescribe home health care.
• You must need either skilled nursing care on an intermittent basis or therapy services (i.e., physical/occupational/speech therapy)
• You must be restricted in your ability to leave home (“home-bound”), and your home-bound status must be certified by a physician.

This means that you require the help or supervision of another person, or you use a supportive device such as a cane or walker.
You can leave the home as often as you need for medical treatment.

You are allowed brief and infrequent absences from the home for some non-medical reasons, such as an occasional trip to the barber/beauty shop or a walk around the block.

• More detailed information about eligibility is available in The Center for Medicare and Medicaid Services guide, “Medicare and Home Health Care (PDF).”